We have worked with some of the top names in KPO/BPO MNCs to specifically understand what they look for in a candidate.

The 300 hour programme covers:

English Communication - Grammar, Pronunciation, Vocabulary and Fluency.

Managerial Effectiveness - Leadership, Teamwork, Listening, Customer Service, Managing Self, Ownership

Grooming - KPO/BPO working environment, Culture Sensitization, BPO Career

IT - Basic MS Office, Emails, Database basics.

Domain - F&A, Insurance, Accounting etc.